Thank you for choosing Consultinglabz.com, operated by BIZLABZ LLC. We strive to provide high-quality training and resources for coaches, consultants, and agency owners. This Refund Policy outlines the terms and conditions under which refunds may be granted for our products and services.

1. General Policy

We are committed to customer satisfaction. If you are not satisfied with your purchase, please review our refund policy below to understand your options. All refund requests must be made in accordance with this policy.

2. Eligibility for Refunds

a. Training Programs and Courses:

• 30-Day Satisfaction Guarantee: If you are not satisfied with a training program or course within 30 days of purchase, you may be eligible for a full refund. To qualify, you must have completed at least 50% of the program or course content.
• Non-Refundable Courses: Certain courses or programs may be marked as non-refundable at the time of purchase. Please check the product description for details.

b. Subscription Services:

• Monthly Subscriptions: If you cancel your monthly subscription within the first 30 days, you will be eligible for a refund for the current month. No refunds will be provided for any unused portion of the month after the 30-day period.
• Annual Subscriptions: If you cancel your annual subscription within the first 30 days, you will receive a refund for the unused portion of the year. No refunds will be provided for any portion of the subscription used within the 30-day period.

c. Digital Products:

• Downloadable Materials: Due to the nature of downloadable digital products, refunds are not provided once the product has been downloaded. If you experience issues with the download or access, please contact our support team for assistance.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to support@consultinglabz.com with the subject line "Refund Request." Include your full name, order number, and a brief explanation of why you are requesting a refund.
2. Provide Proof: Attach any relevant documentation or proof of purchase to support your refund request.
3. Review: Our team will review your request and, if applicable, process the refund within 10 business days.

4. Refund Process

• Refund Method: Refunds will be processed to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your account, depending on your payment provider.
• Fees: Any processing fees or charges incurred during the purchase or refund process are non-refundable.

5. Exceptions

• Special Promotions: Refunds for products purchased through special promotions or discounts may be subject to different terms. Please refer to the specific terms associated with the promotion.
• Non-Compliance: Refund requests made outside the eligibility period or not in accordance with this policy will not be processed.

6. Contact Us

If you have any questions about this Refund Policy or need assistance with your refund request, please contact us at: contact@consultinglabz.com

Thank you for choosing Consultinglabz.com. We appreciate your business and are committed to providing you with quality training and resources.